00473nam a22001577a 4500008004100000020001800041082001600059100001900075245006400094250001200158260005400170300001300224650002700237650002800264650002300292201229b           ||||| |||| 00| 0 eng d  a9788131502211  a658.45bPEN  aPenrose, J. M.  a Business communication for managers : an advanced approach  a5th Ed.  aNew DelhibCengage Learning India Pvt. Ltd.c2009  ax, 470p.  aBusiness communication  aReporting Case Analysis  aOral Communication