Besterfield, Dale H. <br/><br/>
Total quality management 

 - 3rd Rv. Ed. 
 - New Delhi  Dorling kindersley (India) Pvt. Ltd.  2012 
 - xxi, 558p. 
<br/><br/><label>ISBN: </label>9788131732274 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality control<br/>Total quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013  / BES